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Account Sign In
*Please note that if you have automatically been enrolled in our loyalty program if you have an existing account with us!
For users that created an account previous to May 13, 2020, please proceed with creating a new account with the same email address.
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By signing up you will be able to:
- Get an exclusive welcome 15% off!
- Earn Rewards on each purchase
- Track your previous orders and make easy returns
Offers & rewards
Contact Us
By Email
We're here to help! Please email us at laneige@apus.amorepacific.com for any questions you might have. Due to a high volume of orders following the promotional period, our customer service team will respond to your request within 3-5 business days. Please note, in observance of Thanksgiving, our warehouse and customer service will be closed Thursday, November 28th, 2024. Orders placed on this day will be processed on the following business day. Due to the promotional period, orders may experience processing delays of up to 10 business days & returns may experience processing delays of up to 20 business days. We apologize in advance for any inconvenience this may cause.
Find answers to our most commonly asked questions by checking our FAQ and Shipping & Returns Policy page.
The processing time does not include shipping time. You will receive a shipment confirmation email once your order ships. To view your estimated order delivery timeline by state, please click here.
